Privacy Policy
At SCRIVAI, privacy is more than a requirement; it is a commitment. We protect your data with advanced technology and rigorously comply with the GDPR to ensure security, transparency, and control over your information.
Privacy
At SCRIVAI, privacy is more than a requirement; it is a commitment. We protect your data with advanced technology and rigorously comply with the GDPR to ensure security, transparency, and control over your information.
Information We Collect
SCRIVAI collects different types of information in order to provide and improve
our services. The information collected falls into the following categories:
1.1. Information Provided by the User
When you register for and use SCRIVAI, we may collect:
- Registration Data: Name, email address, username, password, and account information.
- Payment Information: For paid subscriptions, we collect financial information through secure payment providers.
- Academic Data: Information about enrolled courses, grades obtained, and activities completed in SCRIVAI Academy.
1.2. Information Collected Automatically
When you use SCRIVAI, we automatically collect certain technical and usage information, such as:
- Device and Connection Data: IP address, browser type, operating system, and language settings.
- Activity Log: Information about platform usage, content interactions, and browsing patterns.
1.3. Information About the Use of Guardian
Guardian is a monitoring system that enables recordings locally on the user's device. SCRIVAI does not store, collect, or access these recordings.
- Recordings are stored on the user's computer and remain the user's responsibility.
- The user may choose to share recordings with their educational institution as evidence of ethical AI use, but SCRIVAI does not have access to these files at any time..
How Do We Use the Information?
SCRIVAI uses the information collected for the following purposes:
- Providing and improving the platform: To personalize the user experience and optimize the operation of SCRIVAI Academy and other services.
- Meeting academic requirements: To enable course enrollment, conduct assessments, and generate certificates.
- Ensuring platform security: To detect, prevent, and address technical issues or violations of the Terms of Service.
- User support and assistance: To answer questions, resolve issues, and improve the user experience.
- Legal compliance: To comply with applicable regulations and respond to legal or government requests.
Sharing Information with Third Parties
SCRIVAI does not sell, rent, or share personal information with third parties without consent, except in the following cases:
- Service Providers: We may share information with third parties that provide essential services for the platform (for example, payment processing, data analysis, and hosting). These providers are required to protect information in accordance with our policies.
- Legal Compliance: We may disclose information in response to legal requests, court orders, or government investigations.
- Educational Institutions: If a user belongs to an educational institution with which SCRIVAI has an agreement, certain academic information may be shared with that institution (for example, course progress or certifications obtained).
Data Security and Protection
SCRIVAI implements security measures to protect user information, including:
- Data encryption in transit and at rest.
- Restricted access for authorized personnel only.
- Continuous monitoring to detect and prevent security threats.
Despite these measures, no system is completely secure. We therefore recommend that users protect their credentials and avoid sharing confidential information.
Data Storage and Retention
SCRIVAI retains user information for as long as necessary to provide services and comply with legal obligations. Once the information is no longer needed, it will be securely deleted.
Regarding Guardian, because recordings are stored locally on the user's device, SCRIVAI does not retain or access these files at any time..
User Rights
SCRIVAI users have the following rights regarding their personal information:
- Access their data and request a copy of the information collected.
- Modify or update their personal information in their account settings.
- Delete their account and personal data, except where information must be retained for legal reasons.
- Request restriction of the processing of their information under certain circumstances.
To exercise these rights, users may contact our support team at info@scrivai.com.
Use of Cookies and Similar Technologies
SCRIVAI uses cookies and tracking technologies to improve the user experience, analyze traffic, and optimize the platform.
- Essential cookies: Necessary for the operation of the platform.
- Analytics cookies: Help improve website usability and performance.
- Third-party cookies: Used for integrations with external services, such as payment platforms.
Users can manage their cookie preferences in their browser settings.
Children's Privacy
SCRIVAI is not intended for individuals under 18 without the consent of a parent or guardian. If we detect the registration of a minor without authorization, the account may be deleted.
Changes to the Privacy Policy
We may update this Privacy Policy to reflect changes in legislation or our services. Users will be notified of significant changes and should review this section periodically.
Contact
For any question or request related to this Privacy Policy, users may contact us through:
Email: info@scrivai.com
Website: www.scrivai.com
